Privacy Policy

At Zachary Zound, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you interact with our platform.

1. Information We Collect

We collect personal information to process orders and improve your experience. This may include:

  • Full Name

  • Delivery Address

  • Mobile Number

  • Email Address  

  • Order and communication history

We do not collect any online payment details, as we operate exclusively through cash on delivery.

2. How We Use Your Information

We use your information for the following purposes:

  • To confirm and deliver your orders

  • To communicate with you about your order status

  • To provide customer support

  • To share updates, offers, or promotions  

3. Data Security

We implement reasonable physical and digital safeguards to protect your data from unauthorized access, alteration, or disclosure.

4. Communication and Opt-Out

If you have provided your contact details, we may occasionally send updates, promotional offers, or announcements.
You can opt out at any time by:

  • Clicking the unsubscribe link in marketing emails

  • Sending us an email with Unsubscribe in the subject line

  • Contacting our support team directly to request removal from our list

Once your request is received, we will update your preferences within 3 business days.

5. Access and Updates to Your Information

You may request to view, update, or delete your personal information by contacting us directly using the information below.

6. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated effective date. Continued use of our services after changes are made indicates your acceptance of the revised policy.

7. Contact Us

If you have questions, concerns, or requests regarding your privacy, please contact us at [email protected].